The Ethics of Paul Davis Restoration

Here at Keith Trembley Builder / Paul Davis Restoration all of our estimators have recently taken part in a company training on ethics and it is continuously discussed during our weekly meetings.

Today’s society has become desensitized to unethical behavior, greed and dishonesty…

“Treat others only in ways that you’re willing to be treated in the exact same situation.”

The most important assets of the Paul Davis Restoration organization are the relationships we build, and the reputation we earn with our customers, clients, vendors, and trades people.  Our reputation is a valuable asset that reflects personally on every employee and franchisee within the organization.  Therefore, each director, officer, partner, employee, and franchisee of Paul Davis Restoration has an obligation to uphold the highest standards of honesty and integrity.  In conducting our daily business we commit to the following standards of conduct:

-Act with honesty and integrity in all manners.

-Act in a manner that will not discredit the Company.

-Always follow the highest ethical standards.

-Never conduct or condone business in a corrupt or inappropriate manner.

-Comply at all times with governmental laws and regulations.

-Ensure that all activities are free from any conflict of interest with the Company, a customer or supplier.

-Never accept or give anything of value that could be described as an inducement or which could impair judgment in making a decision which is in the best interest of the Company or a customer of the Company.

-Maintain all Company, client and supplier information in strict confidence.

-Protect the Company’s confidential and/or proprietary information and never use this information for personal gain or to the detriment of any customer or the Company.

-Ensure full, fair, accurate, timely and understandable disclosure of information in reports and documents that are filed with the Company and with all regulatory bodies.

Ethics vs. Morals


-Right vs. Right

-Rules delineating which behaviors are acceptable in which situations

-Accepted professional standards of conduct to which a person in a particular industry should conform

-A system of moral principles governing the appropriate conduct for an individual or group

-The decisions, choices, and actions (behaviors) one makes that reflect one’s values

“What is wrong is wrong, even if everyone is doing it.  Right is still right, even if no one else is doing it.”  William Penn


-Derived from custom or tradition

-An individual’s system of beliefs that help the individual distinguish between what is right and what is wrong, what is good and what is bad

-Help answer the question, “How should I live?”

Green Building Common Errors

Five errors are especially common when an unseasoned trade contractor tries to build green, according to Mark LaLiberte, a leading expert in building science.  In the January/February issue of EcoHome (also published by Hanley Wood), LaLiberte lists the following.

  • HVAC ducts installed in unconditioned attic or other spaces.
  • Tight homes built without intentional ventilation.
  • Improper flashing and drainage planes for water management.
  • Poorly selected and installed insulation.
  • Wasted resources.  Invest the extra time with your trade partners to calculate and specify precisely the quantities you need.

From Remodeling Magazine

Come visit us at the Green Home & Living Show in Portland, ME on October 3 & 4, 2009

Green Building

Historical Building Burned by Fire

Orono Apartment Fire

On July 9th, 2009 Keith Trembley Builder / Paul Davis Restoration was contacted by the property owner and the insurance company regarding an overnight fire in an apartment building in Orono. The building was uninhabitable and they needed the property secured. Paul Davis Restoration was on site the same day and had all the doors and windows boarded up. On day two, after the fire, Paul Davis Restoration was on site evaluating and assessing the entirety of damage caused by the fire.  During this inspection process Paul Davis Restoration identified the property had asbestos siding on four walls, and would require special handling and site containment.  Paul Davis Restoration also suspected asbestos on the interior, in floors, and possible pipe insulation. Paul Davis Restoration immediately contacted the asbestos abatement company to start the ball rolling and getting estimates, both monetarily and time wise, for the removal of asbestos. Paul Davis Restoration was fully in motion with this even before we were officially hired to do further work.  It has been Keith Trembley Builder / Paul Davis Restoration’s experience, with major losses similar to this one, that the property owners typically are unsure of what to do next, where to begin, or what to expect.  Therefore, Keith Trembley Builder / Paul Davis Restoration will almost always jump right in, get the ball rolling and offer as much help as we can.

After several conversations with the property owners, they quickly understood the task at hand was far more work and much more complex than what might have first appeared; also the work needing to be done was far different than what most people were telling them. Home owners should always be cautious of advice coming from people who are not well educated in this field.  Bad information could lead into a lot of trouble and potential fines.  Once the property owners were up to speed with some of the current regulations they made the decision to sign contracts with us for the handling of asbestos removal and necessary further site sampling. With contacts signed Keith Trembley Builder / Paul Davis Restoration continued with the process, permits needed from DEP, scheduling and coordination of disposal, containment of site and actual siding removal. Once the asbestos removal was completed Keith Trembley Builder / Paul Davis Restoration was able to move forward with demolition of the actual building. According to an Engineer’s report the building was found structurally unsound and needed to come down.  Because this building sat upon a corner lot, bordered by two very busy streets, there were many other considerations now needing attention.  Before anything could be done Dig Safe had to be notified, and it was needed to allow 3 days for this process to work.  With this hurdle out of the way, Keith Trembley Builder / Paul Davis Restoration then needed to contact the local Police, Fire, Public Works, and Code Enforcement to coordinate with each department.  Due to the potential hazard present when taking the building down we needed to have the local Police Department close off the two streets for a period of time and reroute traffic around the demolition site.  Keith Trembley Builder / Paul Davis Restoration found it necessary to set up a meeting, with all the departments present, so we could address potential troubled spots.  For example, the Fire Department needed to make sure they had immediate access to both streets in case of emergency, Public Works needed to stay informed for detour signs, traffic cones, etc., the Police Department needed advanced notice so they could schedule officers for the day of building demolition.  Code Enforcement and the town office needed to be also kept in the loop to assure all permits were in place and all safety issues had been addressed.  As you can imagine there were many phone conversations, e-mails, and much scheduling done to achieve the final permit.  With the permit in hand we could set a date for the actual demolition of building.  It is worth noting here, this process took the better part of 8 weeks.  Yet as we say here at Keith Trembley Builder / Paul Davis Restoration, “What we do here seems second nature to us now, yet this work is a major undertaking and often much greater task than the average person can deal with. All we are doing is our job as we understand it, helping people in need, when times are most difficult.”

For the Local Newspaper’s article, please visit:

ARRA 2009 on Insulation:

The federal tax credit is 30% of the cost of materials only, up to $1,500, per household for insulation and other improvements combined. Labor is excluded, so the invoice should separate materials and labor. Must be installed between Jan. 1, 2009 and Dec. 31, 2010. Installation must meet the specifications of the 2009 IECC. Materials’ primary purpose must be to insulate, and must be expected to remain in use for at least five years or have a minimum two-year warranty. Check with the manufacturers for eligibility and to obtain certifications for record-keeping.

From Remodeling Magazine